At Waivo, we don’t believe in the term “accidental” as so many of our competitors do. To us, damage from a guest is damage from a guest regardless whether it was an “accident” or not. Accidents do happen, but so do intentional acts and it only makes sense to provide protection for both.
Our approach to damage is that all parties involved should be satisfied and the key is the fee. The guest is charged an appropriate fee for protection, which in-turn gives the owner peace of mind. Then we settle damage quickly and generate revenue for the manager. When you remove greed, the process works incredibly well for all parties involved. Waivo simply facilitates this process with the backing of insurance.