Documentation Requirements – Waivo® https://waivo.io Vacation Rental Damage Protection Reinvented Thu, 30 May 2024 16:31:12 +0000 en-US hourly 1 https://wordpress.org/?v=7.0 https://waivo.io/wp-content/uploads/2024/07/cropped-Waivo-Logo-Icon-32x32.png Documentation Requirements – Waivo® https://waivo.io 32 32 What photos should I include with the damages?  https://waivo.io/portal-knowledge-base/damage-photos/ Thu, 30 May 2024 16:11:28 +0000 https://waivo.io/?post_type=epkb_post_type_1&p=5969 Please include up close photos, photos from further away, brand tags, model/serial numbers, etc. Refer to the damage notice guide for further clarification. The damage team will let you know if more photos are needed. We recommend retaining any damaged items until after the submission has been reviewed in the event additional information is required. 

]]> Are invoices or receipts required for reimbursement?  https://waivo.io/portal-knowledge-base/are-invoices-or-receipts-required-for-reimbursement/ Thu, 30 May 2024 16:08:22 +0000 https://waivo.io/?post_type=epkb_post_type_1&p=5967 Invoices and receipts are not required for Waivo’s Quick Settlement option, but they are required for the Standard Settlement option. If receipts are not provided and/or further review is needed, a Quick Settlement offer will be sent. You can then provide additional information and/or receipts for further reimbursement. 

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