VACATION RENTAL
DAMAGE PROTECTION
We solved the guest damage problem.
Our Clients Love Waivo
In the vacation rental industry, unexpected events are a given. Waivo ensures they don’t become setbacks. Our Protection Backed by Insurance (PBBI) plans prioritize the host’s assets and the guest’s experience.
Why Waivo?
This is a revolutionary approach to damage protection that requires no guest involvement, offers broad protection with no deductible, and supports hosts and managers with an intuitive client portal for speedy reimbursement.
Most damage protection products start by trying to collect against the guest, which, unfortunately, can lead to negative reviews. No one likes to get accused of damage, even if it’s their fault. The bottom line is it’s uncomfortable for everyone involved. With Waivo, we do not contact the guest; we simply pay for the damage and let you move on quickly.
Waivo built a comprehensive damage protection product that includes accidental and intentional guest damage, as well as theft. Our protection limits are from $500 to $20,000 and apply to both building and contents or personal property damage. The best part is that we pair all this with no deductible, so you get paid with the first dollar.
In today’s world, efficiency and organization are key. When damage occurs at a vacation rental property, Waivo’s intuitive portal is your best friend. Simply log into the portal, upload a few photos of the damage along with some booking details, and hit submit. The portal keeps track of all damage submissions, reports, reimbursements, and more.
For business owners, time is money, so Waivo prioritizes speed. This may seem too good to be true as traditional experiences with damage reimbursement are slow and painful. Because Waivo combines technology and logic, breaking the traditional damage protection norms, we can deliver what we call, speedy reimbursement.
When damage occurs at a vacation rental, a computer can’t solve the problem—at least not yet! It involves the guest, the manager, the property owner, and often another third party or two. And of course, it involves contracts and money. Waivo is fast, but having one dedicated human at Waivo when things get complicated is what sets us apart.
Waivo’s sole focus is guest damage protection. Our entire platform is built to solve one problem and solve it well. That focus is why we are the highest-rated provider in the short-term rental industry, and why professional operators and owners choose us for fast payouts, real support, and a process that removes friction instead of creating it.
We Serve the Entire Market
Waivo is aware of the requirements of the whole vacation rental industry. We created specialized protection solutions because every segment is so distinct from the others.
Independent Hosts & Owners
The core of the vacation rental industry is individual hosts and owners, who get often overlooked. As real do-it-yourselfers, you should have the best protection. We created our self-serve option, WaivoNow, just for you.
Professional Property Managers
Whether you manage five or five thousand properties, guest damage is a constant source of frustration. It involves the manager, the guest, and frequently the property owner. Allow Waivo to handle this issue and be your immediate solution.
Booking Platforms & OTAs
If you are a booking platform or other form of an OTA, you are competing against Airbnb and their AirCover protection. Waivo provides a white-label solution for you to supercharge your brand and deliver the protection your hosts want.
FAQs
Resources
Who is Waivo?
The Origin of Waivo: Solving the Guest Damage Problem
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